29 Apr'24
30 Apr'24
1 room, 2 guests
Soorya Regency
Up Hill, Kerala | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
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Amenities
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About
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Soorya Regency
3-star Hotel · Up Hill, Malappuram
2.5/5
(12 reviews)
Couple friendly property
Amenities
Air conditioning
Housekeeping services
Parking
Doctor on call available
Bathroom
24-hour security
Property rules
Check-in: After 12:00 PM, Check-out: 12:00 PM
Unmarried couples NOT allowed
Guests below 18 years of age NOT allowed
Alcohol consumption NOT allowed within the premises
Pets NOT allowed within the premises
About property
See all 9 photos
Location
Up Hill, Malappuram, Kerala, 676505
Ratings & reviews
2.5/5
(12 reviews)
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Location
Rooms
Service
Value
Hygiene
average hotel which can improve
3/5
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Sayan B on Oct 03, 2018
Location is good but off the main town. No elevators. No porter or concierge facility. The restaurant is good and spacious but only 1 A.C. is working. Rooms are big with attached balcony. Room service is ok. Authorities must see that this huge hotel is looked after properly.
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How do I hate thee? Let me count the ways...
1/5
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Sara M on Apr 15, 2018
Although we had a lovely room -- a suite -- and the countryside outside the hotel abounded in fresh air and friendly neighbors -- I have nothing else good to say about the Soorya Regency. The hotel seems to exist only as an adjunct to a large bar -- a rarity in mostly dry Malappuram. There must have been other guests staying at the hotel while we were there in January, but we never saw one. The bar, however, was bustling and boisterous. If there was a lift, we never found it, but that's OK: Our room was up only 1 flight of stairs. The stairs and hallway were dark enough, however, that it was difficult to see the steps on our descent. Most of the staff (save one) seemed to understand or speak almost NO English whatsoever, despite advertisement to the contrary. It was next to impossible to communicate with them, even for us "old India hands" who've traveled the length of the country many times and have always been able to get our messages across, one way or another. Very frustrating. The laundry service -- which the night clerk was clueless about when we first inquired -- was slow, but seemed OK until they ruined 2 shirts on our last day there. We didn't spot the damage until we'd moved on to the next town. But none of the above was as horrible as the restaurant. The food was utterly awful. And, again, communication was an issue. "Two eggs, any style" on the menu didn't mean what it said. I ordered "scrambled" and got hard-boiled. Turns out they didn't do any eggs beyond hard-boiled and "masala omelet." The latter came loaded with hot chilies -- even after I had emphasized NO chilies, please, when I ordered. After the first night, we ate only a couple, very reluctant, meals from the hotel kitchen, and even then, dined in our room itself. The restaurant, like the hallway, was dim and deserted, emitting such a creepy vibe that we didn't want to go in there again. And then, the last meal we ate made me sick. Literally. I was up, vomiting, all night. After that, our remaining meals while staying there were all taken at the little Avial restaurant, about a 5-minute walk down the road. I only wish we'd eaten there from the start. In a nutshell: We are never going back!
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Good Lunch!
4/5
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madhutv on Jul 21, 2017
We stopped here for lunch. The meal was really good with a reasonable cost. The lady staffs were very courteous. They have a bar as well. Slightly out of town and the main entrance facing opposite to the road. But the front side is spacious.
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normal hotel
3/5
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Faslu C on Oct 16, 2016
malappura one of the best hotel in soorya roup between malappuram perinthalmanna rout tackled have been a good hotel but the people who run this have ruined this place. One of the worst service mainly due to lack of...
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very poor
1/5
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Giby J on Dec 05, 2015
when we booked a room they said rooms are available and made us remit the amount and later on they cald and said there are no more rooms left vacant and they booked a room for us in a hotel which had very poor review. so whoever is planning to book room in this hotel please be prepared to shift to another hotel because god knows when they will call and let you know that there is no room vacancy!!!
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